SMH Stay Solutions Inc.
Privacy Policy — Your privacy is our responsibility. This document outlines how we collect, use, and protect your personal information on our short-term rental booking platform.
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Effective Date
April 21, 2026
This Privacy Policy is current as of the date above. Please review it periodically for any updates.
Applies To
This policy governs all users of the SMH Stay Solutions Inc. platform — guests, hosts, and visitors — accessing our services via web or mobile applications.
U.S. Law Compliant
Delaware C-Corp
Introduction
Welcome to SMH Stay Solutions Inc. ("SMH Stay Solutions," "we," "us," or "our"). We are a Delaware C-Corporation operating a short-term rental booking platform (the "Service"). We are deeply committed to protecting your privacy and handling your personal information with transparency and care.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By accessing or using the Service, you agree to the terms outlined herein. Please read this document carefully before proceeding.
Information We Collect
We collect several categories of data to deliver, secure, and continuously improve our Service.
Provided by You
  • Name, email, phone number, mailing address
  • Payment details and billing address
  • Government-issued ID and profile photo
  • Property listings: amenities, pricing, availability, photos
  • In-platform communications with users or support
Collected Automatically
  • Usage data: pages viewed, features used, booking history
  • Device info: hardware model, OS version, unique identifiers, IP address
  • Location data: general (via IP) or precise (with permission)
  • Log data: browser type, referring URLs, search terms
From Third Parties
  • Background check providers
  • Payment processors and financial partners
  • Marketing and advertising networks
  • Combined with existing data we hold about you
How We Use Your Information
Your data enables us to deliver a seamless, secure, and personalized rental booking experience.
Operate & Maintain the Service
Facilitate bookings, process payments, and provide responsive customer support across the platform.
Personalize Your Experience
Tailor content, listing recommendations, and offers based on your preferences and activity history.
Communicate With You
Send service notifications, booking confirmations, promotional messages, and respond to inquiries promptly.
Ensure Safety & Security
Verify user identities, detect fraud, enforce Terms of Service, and protect platform integrity.
Improve Our Platform
Analyze usage patterns, identify enhancement opportunities, and develop innovative new features.
Legal Compliance
Meet applicable legal requirements, respond to lawful government requests, and protect our legal rights.
Cookies & Similar Technologies
We use cookies, web beacons, and similar tracking technologies to collect browsing activity data, remember your preferences, and enhance your experience on our Service.
Cookies
Small text files stored on your device that recognize you, track activity, and remember settings between sessions.
Web Beacons
Transparent image files embedded in pages or emails used to track engagement and collect usage statistics.
Third-Party Analytics
Services such as Google Analytics help us understand user engagement and platform performance.

You may manage cookie preferences in your browser settings. Disabling cookies may limit certain Service functionality.
Sharing Your Information with Third Parties

We do not sell your personal information to third parties under any circumstances.
Other Platform Users
Hosts see relevant guest information to facilitate bookings; guests see host profiles and property details to make informed decisions.
Service Providers
Trusted vendors assisting with payment processing, data analysis, marketing, and fraud prevention — all contractually bound to protect your data.
Legal Requirements
Disclosure when required by law, court order, subpoena, or in good faith to protect rights, safety, or respond to government requests.
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
With Your Consent
We may share your information with additional third parties when you have provided us with explicit, informed consent to do so.
Data Security
We implement robust technical, administrative, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction.
Technical Safeguards
Encryption in transit and at rest, secure server infrastructure, and access controls.
Administrative Controls
Internal data handling policies, employee training, and strict data access protocols.
Physical Protections
Secured facilities and hardware measures to prevent unauthorized physical access to systems.

No method of Internet transmission is 100% secure. Please maintain the confidentiality of your account credentials.
Your Rights and Choices
Depending on your jurisdiction, you have the following rights regarding your personal information. To exercise any of these rights, contact us below — we may verify your identity before fulfilling your request.
1
Access & Rectification
Request access to data we hold about you and correct any inaccuracies.
2
Erasure
Request deletion of your personal information, subject to applicable legal limitations.
3
Restriction
Request that we limit processing of your personal data in specific circumstances.
4
Data Portability
Receive your data in a structured, machine-readable format for transfer to another provider.
5
Objection
Object to processing of your personal information for direct marketing or certain other purposes.
6
Withdraw Consent
Revoke consent at any time where processing is based on your prior agreement.
Children's Privacy

Our Service is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children under 18 years of age. If we discover that we have inadvertently gathered data from a minor, we will take immediate steps to permanently delete that information from our systems.
If you believe we have unintentionally collected information from a child under 18, please contact us immediately at the address provided in this policy so we can act without delay.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our data practices, legal obligations, or platform operations. All updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy regularly. Your continued use of the Service following any changes constitutes your acceptance of the revised policy.
Contact Information
Have questions or concerns about this Privacy Policy or our data practices? Reach out to us directly — we're here to help.
📍 Mailing Address
SMH Stay Solutions Inc.
Delaware, United States
📧 Email
support@smhstay.com
We aim to respond to all privacy-related inquiries within 5 business days.
📞 Phone
+1 (302) 555-0198
Available Monday through Friday during standard business hours.
SMH Stay Solutions Inc. — Short-Term Rental Booking Platform | Delaware C-Corporation
© 2026 SMH Stay Solutions Inc. All rights reserved.
This Privacy Policy was last updated on April 21, 2026. SMH Stay Solutions Inc. reserves the right to modify this policy at any time in accordance with applicable U.S. law.