Terms of Service & Offer Agreement

SMH Stay Solutions Inc. — Delaware C-Corporation | Short-Term Property & Vehicle Rentals

Legally BindingLast Updated: 2026

Introduction & Acceptance of Terms

Welcome to SMH Stay Solutions Inc. ("SMH," "we," "us," or "our"). These Terms of Service and Offer Agreement ("Agreement") govern your access to and use of our short-term rental booking services for properties and vehicles (collectively, "Services").

By accessing or using our Services, you ("User," "you," or "your") signify your full and binding acceptance of this Agreement. If you do not agree with any part of these terms, you must not use our Services.

Your continued use of the Services constitutes ongoing acceptance of this Agreement and any future amendments posted to our website.

Booking Process & User Responsibilities

1

Property Rentals

Browse available properties, view details, check availability, and submit booking requests through our platform. All requests are subject to availability and final confirmation by SMH.

2

Vehicle Rentals

Browse our vehicle fleet, view specifications, confirm availability, and initiate bookings. All vehicle bookings require final SMH confirmation before becoming binding.

3

Accurate Information

You agree to provide accurate, current, and complete personal, contact, and payment information. You are solely responsible for maintaining account confidentiality.

4

Responsible Use

All rented properties and vehicles must be used in accordance with applicable laws, regulations, and SMH-specific guidelines. Misuse or damage may result in additional charges.

Detailed Invoicing & Fees

Upon booking confirmation, SMH will issue a comprehensive invoice itemizing all applicable charges. All fees are subject to change without prior notice, though changes will never affect already-confirmed bookings. Taxes are calculated based on the jurisdiction of the rental.

Property Fees

  • Base rental rate
  • Cleaning fees
  • Security deposit
  • Optional add-ons

Vehicle Fees

  • Daily rental rate
  • Mileage charges
  • Insurance options
  • Fuel surcharge

Taxes & Service Fees

  • Jurisdiction-based taxes
  • Platform service fees
  • Processing charges
  • Regulatory levies

Optional Add-Ons

  • Early check-in/late checkout
  • Concierge services
  • GPS & equipment upgrades
  • Travel protection

Payment Terms

Accepted Payment Methods

Visa, MasterCard, American Express, Discover, and other methods listed on our platform.

Payment Schedule

Full payment or a deposit is due at booking. Remaining balances are due by a specified date prior to rental commencement, as detailed in your confirmation.

Late Payments

Failure to pay on time may result in booking cancellation and applicable late fees per our cancellation policy.

Payment Authorization

By submitting payment details, you authorize SMH to charge your selected method for all applicable fees and charges.

Cancellation & Modification Policy

Our cancellation terms vary by rental type and timing. Cancellations closer to the rental date may incur higher fees or forfeiture of payments. Please review the specific terms provided at booking and on your invoice.

User Cancellations

Subject to specific deadlines and tiered fee structures based on rental type (property or vehicle) and days remaining before the reservation start date. Early cancellations receive more favorable terms.

SMH Cancellations

SMH reserves the right to cancel any booking due to unforeseen circumstances, unavailability, or terms violations. We will provide reasonable notice and offer alternative arrangements or a full refund.

Booking Modifications

Requests to modify dates, times, or other details are subject to availability and may incur additional charges. Some modifications may be treated as a cancellation and re-booking.

Legal Offer Agreement & Terms of Use

Formal Offer

This Agreement constitutes a formal legal offer by SMH Stay Solutions Inc. to provide Services to you. Your use of the Services constitutes your acceptance of this offer and creates a binding contract.

License to Use

SMH grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for personal, non-commercial purposes only, in strict accordance with this Agreement.

Prohibited Activities

You agree not to engage in any activity that could harm, disable, overburden, or impair our Services. The following are expressly prohibited:

  • Unauthorized system access or hacking
  • Introduction of malicious code or malware
  • Fraudulent bookings or identity misrepresentation
  • Interference with other users' enjoyment of Services
  • Commercial subletting or resale of rentals

Liability & Disclaimers

Limitation of Liability

To the maximum extent permitted by law, SMH Stay Solutions Inc., its affiliates, officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenues, data, goodwill, or intangible losses — arising from your use or inability to use the Services, third-party conduct, or unauthorized access to your content.

Services Provided "As Is"

The Services are provided on an "as is" and "as available" basis. SMH makes no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. SMH does not warrant that Services will be uninterrupted, secure, or error-free.

Indemnification

You agree to indemnify, defend, and hold harmless SMH Stay Solutions Inc. and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of the Services, your violation of this Agreement, or your violation of any third-party rights.

Governing Law & Dispute Resolution

This Agreement is governed exclusively by the laws of the State of Delaware, without regard to conflict of law principles.

Delaware Jurisdiction
1

Governing Law

All disputes arising out of or related to this Agreement and our Services shall be governed and construed in accordance with Delaware state law.

2

Exclusive Jurisdiction

You consent to the exclusive jurisdiction of state and federal courts located in Delaware for any legal proceedings between you and SMH.

3

Binding Arbitration

Disputes shall be settled by arbitration under AAA Commercial Arbitration Rules, administered in Delaware. Arbitration is mandatory prior to any litigation.

Contact Us

Have questions about this Agreement, your booking, or our Services? Our team is ready to assist you. Reach out through any of the channels below.

Email

support@smhstay.com
We respond within 1 business day.

Phone

+1 (214) 813-6713
Available Monday–Friday, 9AM–6PM ET.

Registered Address

SMH Stay Solutions Inc.
Delaware, United States

© 2026 SMH Stay Solutions Inc. All rights reserved. | Delaware C-Corporation | Short-Term Property & Vehicle Rentals

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This Agreement was last updated in 2026. SMH Stay Solutions Inc. is incorporated under the laws of the State of Delaware.